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PRECONFERENCE Explosion: 14 Points:

STAR Ratings: Accurate Scores in Action

Wednesday, May 10, 2017
8:45 - 11:15 AM

Presented by: The Home Care All Stars

The Rehabilitation and Clinical Quality Teams have joined forces to share tactics in improving Quality and Patient Experience scores.

Learning Objectives:

  • Identify and understand components of the functional STAR items
  • Understand the proper scoring of the functional OASIS assessment through active observation
  • List opportunities for your agency to improve patient functional outcomes
  • Identify and understand the components of the patient experience survey
  • Explore ways to educate and engage staff to maximize the patient experience
  • Describe opportunities for your agency to improve patient experience and the STAR rating

Teams Led by Home Care Superheros

 MARY JANE "DAZZLER" FRASER, PT,
 Home Care Quality/Compliance Manager, Allina Health Home Health, St. Paul, MN

 ALISHA "WONDER WOMAN" MILLER, MPT,
 Clinical Rehabilitation Manager, Allina Health Home Health, St. Paul, MN

 KRISTY “CATWOMAN” HUSEN, PT,
 CentraCare Health Home Care & Hospice, St. Cloud, MN


  * Disclaimer: This conference and the particular sessions listed above are not affiliated in any way with Marvel Entertainment, the Walt Disney Company, or any similar entertainment business.


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